Reading People: Why Your Perspective is Costing You Deals | Alan Stevens
Alan Stevens, the world's leading authority on reading people, breaks down Rapid Trait Profiling on K4B. Stop losing deals because you misread the room.
Host: Bernie Franzgrote
Alan Stevens joins K4B to break down Rapid Trait Profiling — read anyone in real time, build trust faster, and stop losing deals you should have won.
GROWTH CATEGORY: Sales & Revenue
Brought to you by Canada Growth Network, Profit10™, and Property Wizard Podcast.
Most deals don't fall apart because of price. They fall apart because you misread the person across from you. You pitched to yourself. Used your frame. Spoke in your language. And the person on the other side quietly checked out.
Alan Stevens has spent decades figuring out why that happens. In this episode of Knack 4 Business, he shows you how to fix it.
Watch the full conversation here:
WHO THIS IS FOR
SMB owners / Solopreneurs / Sales professionals / Leaders building teams / Anyone who wants better conversations with less friction
Key Lessons
1. A live read beats a snapshot every time.
Tools like DISC and Myers-Briggs are self-reported. They capture how you see yourself, in the mood you're in, filtered through your cultural lens. Alan notes that 50% of people score differently just five months later. Rapid Trait Profiling doesn't ask you anything. It observes your facial features, micro expressions, body language, and para language — in real time, right now — and gives you a dynamic read that doesn't go stale. If you put someone in a different role or context, it tells you how they'll behave there too.
2. Micro expressions are the truth layer.
A micro expression appears in as little as 1/25th of a second. It's unconscious — your body reacts before your conscious mind catches up. That means it can't be controlled or faked. If what someone's face shows in that fraction of a second doesn't match what they're saying, you know immediately that something's off. Alan combines this with facial feature analysis — the structural traits shaped by repeated expression over a lifetime — to build a complete picture before the conversation even starts.
3. Talk to people the way they need to be spoken to.
This is the whole game. Alan uses the example of two partners buying a car. One cares about value and running costs. The other cares about how it looks and feels. The same pitch doesn't land for both. A skilled communicator reads both people in the room and speaks to each of them in the language that actually lands. The result? Both partners agree to the purchase and look at each other wondering how they ever came to a decision at the same time. That's what reading people makes possible.
Practical Steps
1. Start with the free course.
Alan offers a 28-minute course at alanstevens.com.au — 14 short modules, no cost, real traits you can test by the end of your next coffee. Start there.
2. Watch for the mismatch.
In your next meeting or sales call, pay attention to micro expressions. Not to catalogue them — just to notice when something on someone's face doesn't match what they're saying. That gap is information. Don't ignore it.
3. Ask before you assume.
Alan doesn't walk up to someone and announce what he sees. He checks. "Is this accurate for you?" That's the model. Read, then verify. The reading improves your starting point. The conversation confirms it.
About the Guest
Alan Stevens is an internationally recognized profiling and communications specialist. The Guardian called him the world's leading authority on reading people. He has worked with Disney, Gillette, and Australian law enforcement. He is a bestselling author, media regular, and founder of the Campfire Project — a globally recognized inclusive conversation initiative with over 700 hours of recorded dialogue across cultures, religions, and gender identities, with zero incidents of bigotry.
Connect with Alan: alanstevens.com.au · LinkedIn · YouTube · Instagram · Facebook · X
Listen on Audio
Partners on this episode
Canada Growth Network — Real business connections plus GoHighLevel CRM for $47/month CAD. Built for SMBs and solopreneurs who want real referrals alongside real tools.
Profit10™ — Take the free Profit Snapshot. Ten questions. A clear read on what's holding your business back across ten key drivers. No cost, no sales call.
Property Wizard Podcast — Fred Crouch makes real estate and wealth building practical — whether you're investing to grow your business or building personal wealth.
FAQ
What is Rapid Trait Profiling?
It's a system developed by Alan Stevens that combines facial feature analysis, micro expressions, body language, and para language to give you a real-time read on how someone thinks and how they need to be spoken to. Unlike self-reported tools, it's dynamic and doesn't rely on the person's own answers.
How is this different from DISC or Myers-Briggs?
DISC and Myers-Briggs are self-reported and static. Research shows 50% of people get a different result just five months later. Rapid Trait Profiling is observational and live — it reads the person in front of you, not the person they think they are on a given day.
Who should learn this skill?
Anyone who wants better conversations. Alan applies it to sales, team building, parenting, relationships, and working with neurodiverse individuals. If you communicate with people — that's everyone — this skill applies.
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- Join Canada Growth Network - comes with a CRM tech stack
- Web Indexer onsite chat bot - book your calls
- Search K4B episodes by topic
- Want to be a guest? Register here
K4B ACKNOWLEDGEMENTS