Your Audience Can't Find You Because You're Posting Wrong
Catherine Herd explains why your audience can’t find you online and how simple audience first posts fix visibility
Hosts Percy Barr, Wayne Pratt and Bernie Franzgrote
Simple steps to fix your social posts and reach real buyers. Canada Growth Network Presentation with Catherine Herd on audience‑first content.
Most business owners post every week and still hear crickets.
The problem is not effort—it’s direction.
In this Canada Growth Network Presentation, Catherine Herd shows why your audience can’t find you and what to change first.
WHO THIS EPISODE IS FOR
• SMB owners 3–10 years in
• Solopreneurs
• Corporate escapees starting a business
• Leaders building systems that bring clients
KEY LESSONS
Takeaway 1 – Post for them, not for you
Many owners write what they find interesting. Catherine explains that customers care about their own problems first. Content must answer real questions in simple language. When you speak like your buyer, they pay attention.
Takeaway 2 – Be where your audience already is
Posting only on your business page is not enough. You need to show up in groups and spaces where your ideal clients spend time. Catherine shares how to widen your reach without wasting hours online.
Takeaway 3 – Use tools to protect your time
Social media can steal a whole day. Automation tools like GoHighLevel help you plan posts and answer messages in one place. Systems beat stress every time.
PRACTICAL STEPS
• Write one post this week that answers a customer question in plain words
• Share that post in two groups where your buyers hang out
• Set up one simple automation so messages don’t get missed
ABOUT THE GUEST
Catherine Herd – Founder, Purple Panda Creative Marketing
She helps small businesses turn confusing social media into clear customer paths. Catherine cares about owners who work hard but feel invisible online. Her focus is simple—help real people get real results without marketing jargon.
Facebook: https://www.facebook.com/purplepandacreativemarketing/
LISTEN ON AUDIO
Listen to the podcast:
https://tinyurl.com/3umk5x4s
More episodes:
https://tinyurl.com/3rhcpmyd
THE STORY
Catherine told us something simple but uncomfortable.
Most of us talk to ourselves on social media.
We post awards, product features, and long clever captions. Then we wonder why nothing moves. She sees this every week with new clients. Good people. Good businesses. Wrong message.
She reminded us that social platforms do not belong to us. They belong to the audience. If the words sound technical, busy owners scroll past. If the post does not show a clear benefit, buyers disappear.
Catherine shared examples. An accountant posts about end‑of‑year filings. The client only cares about avoiding a tax shock. Same service—different language. The second version gets calls.
She also challenged the idea that one platform fits all. Some audiences live on LinkedIn. Others check Facebook before any website. The smart move is to meet them where they feel safe.
Then the conversation turned to time. Social media can become a rabbit hole. You log in for five minutes and lose two hours. Tools like GoHighLevel help you plan once and publish everywhere. Systems keep you focused on revenue work.
Her message was hopeful. You don’t need to be everywhere. You need to be clear, consistent, and helpful in the right places.
SPONSOR INFORMATION
WebIndexer – turn your website into a 24/7 sales assistant
@Hive – real‑world business networking
Notionhive – support for your website that actually work
Listen to the full episode on YouTube
• Leave a comment on LinkedIn and tell us one change you will make
• Also join us on ZOOM for FREE at East Trade Winds every Tuesday at 8 AM EST
Contact us:
info@kreativinsight.com
FAQ FOR SEO
Why don’t my social posts reach customers?
Most posts talk about the business instead of the buyer. Clear benefits beat clever words.
Which platform should I use?
Use the platform where your clients already spend time. One strong channel beats five weak ones.
Should I automate social media?
Yes. Automation saves hours and keeps replies in one place so leads don’t slip away.
